MA Ranked as One of Most Friendly States in U.S. for Small Business

Wednesday, October 25, 2017
GoLocalWorcester Business Team

Massachusetts is one of the friendliest states in the U.S. for small businesses.

According to a survey conducted by Thumbtack, Massachusetts receives an A- for overall friendliness.

“Massachusetts is very progressive in terms of social welfare, infrastructure, and utilities, so I am lucky to be doing business here,” a Fairhaven Web Developer told Thumbtack.

An HVAC Technician added “it’s been very easy to run my business. I haven’t faced any problems from the state or local governments.”

MA’s Grades

Massachusetts is graded in the following categories.

  • C+: East of starting a business
  • C: Ease of hiring
  • C+: Regulations
  • B+: Health and safety
  • B-: Employment, labor and hiring
  • C+: Tax code
  • B-: Licensing
  • B-: Environmental
  • B-: Zoning
  • B-: Training and networking programs
  • D: Government websites


The Survey

Started in 2012, the Thumbtack Small Business Friendliness Survey is the largest continuous study of small business owners’ perceptions of government policy in the U.S.

“Since 2012, the Thumbtack Small Business Friendliness Survey has surveyed thousands of entrepreneurs on the state and local public policies that affect their ability to start, operate, and grow a business. It is the largest continuous study of small business perceptions of government policy in the United States,” said Thumbtack.

The 2017 survey polled over 13,000 small business owner-operators from across the country on their policy preferences and evaluations of their state and local governments.

  • Grab Some Coffee

    Talyta’s Café

    20 Front St., Worcester MA

    Talyta’s Café has you covered for the most important meal of the day!

    Grab some Huevos Rancheros, and egg burrito, or go all out with their breakfast special piled high with home fries, eggs, and toast before you head out to shop your Saturday away.

  • Grab a Snack

    Bahnan’s International Marketplace

    344 Pleasant St., Worcester, MA

    Don’t have time to sit down to breakfast? Bahnan’s International Marketplace, Bakery and Café is a family-owned business that offers meat pies, fresh breads and some sweet pastries to grab on the go!

    They also have a selection of imported teas and coffees to get your morning started.

    Photo: Bahnan's International Marketplace

  • Shop for Dad


    446 Main St., Fitchburg, MA

    Get dad the gift of looking like a million bucks with a tailored outfit from Shack’s.

    They specialize in men’s fine clothing including sports coats and trousers and tailoring is free with purchase!

  • Shop for Mom

    The Hidden Jewel

    72 Shrewsbury St., Worcester, MA

    The Hidden Jewel has beautiful handmade jewelry, apparel for the office and on-the-go, and the best part is most of their wares are made in the US!

    Photo: The Hidden Jewel

  • Shop for Someone Special

    Mark Gerard’s Therapeutic Massage

    21 West St Worcester, MA

    Mark Gerard’s Therapeutic Massage offers Reiki, deep Swedish massages, and deep tissue therapy massages to give that special someone in your life some relaxation.

  • Shop for a Difficult Buy

    Union Music

    142 Southbridge St., Worcester, MA 

    Give that difficult person to buy for in your family the gift of music!

    Union Music offers music lessons, instruments, and repairs at their full-service music shop.

  • Take a Break


    660 Main Street, Worcester, MA 

    ArtsWorcester hosts exhibits from local artists and promotes them to the public.

    Admission into the gallery is always free of charge and they sell art that can suit most budgets.

    Support local art on Small Business Saturday with ArtsWorcester!

    Photo: ArtsWorcester

  • Grab Some More Lunch

    Armsby Abbey

    144 Main St, Worcester, MA

    Armsby Abbey offers delicious comfort food and a wide selection of Farmstead cheeses to enjoy with their house-baked breads.

    Armsby also has delicious sandwiches and soups to warm you up after a blustery shopping day. 

    Photo: Armsby Abbey

  • Even More Lunch!

    Mezcal Tequila Cantina

    20 Central St. Leominster, MA

    Add some spice to your day at Mezcal Tequila Cantina.

    Come for the guacamole and salsa bar and stay for the generously portioned entrees like their Adobo Chicken Enchiladas and Pulled Pork Tostadas!

    Photo: Mezcal Tequila Cantina

  • Do Something Creative


    222 Harrington Way, Worcester, MA

    EcoTarium makes learning science a fun experience.

    The museum offers memberships - a great gift idea for the children in your family- and Science Discovery Programs daily.

    Photo: EcoTarium

  • Participate in and Event

    Small Business Saturday at Annie's Book Shop

    Annie's is taking Small Business Saturday to the next level by featuring the Worcester Writers Collaborative, a local organization supporting writers throughout Worcester County, in a collection of readings, signings, and more from 12:00 PM  6:00 PM.

    Click here for more information

  • Get Some Retail Therapy


    39 Pleasant St., Worcester, MA

    Exclusives has on-trend fashions for men and women and carries an eclectic selection of music and media!

    College students can also save an extra 10% off their purchases. 

    Photo: Exclusives

  • Repair Your Shoes

    Central Shoe Repair of  Worcester

    37 Mechanic St., Worcester, MA

    Central Shoe Repair of Worcester repairs everything from leather soles, boots, high heels and even purses.

    Central Shoe Repair will help you keep your fashionable wares in tact! 

  • Revitalize Your Space


    725 Southbridge St., Worcester, MA 

    Need to perk up your living space for the season?

    Head into Rotman's where you can find new carpets, furniture, lighting and more. 

  • Go Golfing

    Auburn Driving Range

    541 Southbridge st. Auburn MA 

    Get some exercise and test your skills at Auburn Driving Range.

    Take lessons to improve your golf game or play for fun, and Ladies' Night is every Saturday with half priced buckets. 

  • Get Ready For a Special Occassion

    Isaac's Alterations

    63 Auburn St., Auburn, MA

    Isaac's Alterations offers a wide selection of dresses for your next wedding, birthday celebration, or  formal event.

    They also offer alterations, show and handbag repair on site to keep you looking your best!

  • Relax Your Body and Mind

    Yoga Mandala

    750 Main St, Winchester, MA 

    Yoga Mandala offers yoga courses for yogis of all ages and abilities.

    Choose from “Core Strengthening and Conditioning” or Barre- inspired courses or purchase a package for someone on your Christmas list!

  • Grab a Drink

    Compass Tavern

    90 Harding St., Worcester, MA

    Grab a locally crafted beer or seasonal cocktail at The Compass Tavern.

    The tavern is home to the largest bar in Worcester - seating 48 at any given time.

    Grab some food and begin your weekend at Compass Tavern! 

    Photo: Compass Tavern

  • Feed Your Sweet Tooth

    La Patisserie

    30 Church St., Winchester, MA 

    Feed your sweet tooth with a decadent dessert at La Patisserie.

    Grab a red velvet cupcake, éclair or lemon bar and treat yourself after a busy shopping day. 

    Photo: La Patisserie

  • Watch the Game

    Whiskey on Water 

    97 Water St, Worcester

    Looking for that perfect place to watch the big football games over the weekend. Whiskey on Water is exactly where you want to be. 

    Their 32-tap system will feature Worcester largest selection of local and craft and bottled beer. Food will continuously evolve with New England’s first rotating food truck service.



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